FILTER BY TAGS

HBX Group

Hotelbeds

Bedsonline

Roiback

TravelTech Lab

This award recognises its tool Insights, the high quality of its service and the value it brings to travel advisors’ daily operations.&nbsp;Palma, 26 September 2024.&nbsp;HBX Group,&nbsp;global B2B company that provides a suite of interconnected travel and tech solutions,&nbsp;has received significant recognition at the European Customer Experience Awards '24 (ECXA).&nbsp;Insights, HBX Group web functionality that provides personalised growth opportunities to travel advisors based on accommodation, experiences and transfers that other travel agencies in their area are selling, has secured the gold award for “Best Product or Service Development”. In this category, HBX Group competed against products from leading companies in sectors such as banking and travel.&nbsp;This tool, implemented by HBX Group through its Hotelbeds and Bedsonline brands, is designed to help travel advisors to untap products or services that they could be missing out on. With a simple interface and advanced data analysis, it provides personalised, practical insights to increase their knowledge and support their growth, helping them to gain a competitive edge in an increasingly challenging online environment.&nbsp;&nbsp;Xavier Godoy, Customer Experience &amp; Automation Director at HBX Group, stated: “This award is a significant recognition of our teams, who have worked tirelessly to deliver such a high-quality service development and B2B customer experience. Travel agents are a key customer for us, and we work daily to offer them the best value proposition. The development of tools like Insights stems from gathering feedback on their work experience and thoroughly analysing the evolution of their needs.”&nbsp;The company was also a finalist in the “Best B2B Customer Experience” category, for the automation of its AI assistant in customer service.&nbsp;&nbsp;Since 2022 Awards International has been organising these awards, which have become a leading standard for customer experience through the continent. This year’s edition of the ECXA featured 54 presentations from 26 companies across 15 different categories, all judged by 40 esteemed judges. From the awards’ inception, 63 companies have participated, with 96 case studies reaching the finals and 48 case studies awarded to date.&nbsp;###&nbsp;About HBX GroupHBX Group is a global B2B TravelTech company that owns and operates Hotelbeds, Bedsonline and Roiback. We offer a network of interconnected products and services to partners such as travel agencies, tour operators, destinations, and hotels, as well as companies wanting to leverage the travel sector. &nbsp;&nbsp;Our vision is to simplify the complex and fragmented travel industry through a combination of cloud-based technology solutions, curated data, and an extensive portfolio of products designed to maximise revenue. HBX Group is present in 170 countries and employs more than 3700 people around the globe. We are committed to making travel a force for good, creating a positive social and environmental impact.&nbsp;More information:www.hbxgroup.com&nbsp;HBX Group Media ContactPR &amp; Media Relations&nbsp;media@hbxgroup.comFollow us:&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;X,&nbsp;Instagram.&nbsp;&nbsp;&nbsp;&nbsp;

European Customer Experience Awards '24.png

HBX Group Wins “Best Product or Service Development Award”

Palma, 24 September 2024 –&nbsp;HBX Group,&nbsp;a leading global B2B travel technology company, announces today the launch of its Marketing Suite, a combination of marketing services designed to inspire, convert, and drive growth in the travel space. With this launch, HBX Group aspires to become the primary retail media network within the travel industry, serving as a point of reference for hotels, DMOs, airlines, mobility providers and any business seeking to engage with travellers and travel distributors.&nbsp;HBX Group Marketing Suite is composed of two key solutions: Travel Media Solutions and a Digital Marketing Agency.&nbsp;&nbsp;HBX Group’s Travel Media Solutions offers a suite of complete advertising products in an extensive network of hard-to-reach digital spaces, with the potential to reach over 50.000 travel agencies and 3.500 tour operators across 65 countries, as well as travellers from over 100 booking websites and strategic partners. These advertising solutions include digital banners on B2B and B2C websites, social media marketing, bespoke newsletters, email sponsorships, and landing pages.&nbsp;On the other hand, the Digital Marketing Agency is focused on tailor-made strategies developed by expert travel marketers to accelerate business growth within the B2C audience. Services include B2C digital campaign management, marketing advisory, insights, creative services, brand management, and more.&nbsp;HBX Group brings years of experience in the travel sector, giving the company a deep understanding of its unique needs and challenges. This knowledge allows HBX Group to design its services specifically to the demands of travel businesses, ensuring more effective and relevant marketing strategies. Its team of digital marketing experts, specialised in the travel industry, ensure that clients receive thorough, personalised support and guidance, from strategy development to execution and&nbsp;optimisation.&nbsp;The company also has access to the latest technologies to implement and refine marketing strategies. This includes advanced analytics, innovative advertising platforms, and state-of-the-art digital tools that enable HBX Group to achieve measurable and impactful results for its clients.&nbsp;For more information about the Solutions and Services Marketing Suite by HBX Group, please visit&nbsp;https://www.hbxgroup.com/products-and-services/marketing-suite&nbsp;About HBX GroupHBX Group is a global B2B TravelTech company that owns and operates Hotelbeds, Bedsonline and Roiback. We offer a network of interconnected products and services to partners such as travel agencies, tour operators, destinations, and hotels, as well as companies wanting to leverage the travel sector. &nbsp;Our vision is to simplify the complex and fragmented travel industry through a combination of cloud-based technology solutions, curated data, and an extensive portfolio of products designed to maximise revenue. HBX Group is present in 170 countries and employs more than 3700 people around the globe. We are committed to making travel a force for good, creating a positive social and environmental impact.&nbsp;###&nbsp;HBX Group Media ContactPR &amp; Media Relations&nbsp;media@hbxgroup.com&nbsp;&nbsp;&nbsp;Follow us:&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;X,&nbsp;Instagram.

HBXGroup_Marketing_Suite.jpg

HBX Group announces the launch of Marketing Suite

Appointments include Xabier Zabala as Chief Operations Officer and Javier Cabrerizo as Chief Strategy and Transformation Officer, as well as the incorporation of Brendan Brennan (CFO) in OctoberPalma, 10 September 2024 –&nbsp;HBX Group,&nbsp;a global B2B travel technology company, announces today the appointments of Xabier Zabala as Chief Operations Officer (COO) and Javier Cabrerizo as Chief Strategy and Transformation Officer (CSTO). This announcement marks a significant step in strengthening HBX Group’s executive committee as the company continues to expand its global footprint and drive forward its strategic objectives.&nbsp;Xabier Zabala, who joined the company in 2016 and has occupied leadership positions in the Commercial and Operations areas, now joins the executive committee as Chief Operations Officer (COO). With a strong management consulting background at McKinsey &amp; Company and an MBA from MIT Sloan, Xabier has held senior roles across strategy, analytics, digital transformation, customer service and financial services. He will supervise the company’s global operations across brands and products, ensuring a seamless delivery of high-quality services to HBX Group partners worldwide. His expertise and extensive experience in transforming operations and leading large global teams will be instrumental in HBX Group’s mission to offer friction-less and efficient services and achieve sustainable growth.&nbsp;Javier Cabrerizo, who has been working for HBX Group for the last decade with a dedicated focus on reshaping the travel industry, will now hold the position of Chief Strategy and Transformation Officer (CSTO) at the HBX Group executive committee. Prior to HBX Group, Javier held several senior roles as Strategy Consultant advising leading global companies across several industries, private equities and venture capitals. He remains connected with the start-up ecosystem, acting as a board member and adviser on selected ventures. Javier will be responsible for setting the company’s strategic direction by identifying growth opportunities and ensuring the right execution of HBX Group’s Transformation Programmes. His strategic vision and innovative approach will be crucial for HBX Group's next chapter, as it navigates through the increasingly fast-paced and disruptive travel landscape.&nbsp;New incorporations to the HBX Group leadership team&nbsp;Additionally, HBX Group is excited to welcome Brendan Brennan as Chief Finance Officer (CFO), effective October 1. Brendan, a seasoned financial executive with a distinguished career in financial management and corporate finance, will lead HBX Group’s financial operations, ensuring robust financial health and driving value for shareholders.&nbsp;“We congratulate Xabier Zabala and Javier Cabrerizo for their incorporation to the executive committee and are thrilled to welcome Brendan Brennan to the HBX Group family” said Nicolas Huss, CEO of HBX Group. “This is an extremely interesting time in our company, and we are lucky to counton their collective expertise and leadership as we continue to drive innovation, operational excellence, and strategic growth. These appointments are reflection of our commitment to strengthening our leadership team to better serve our clients and stakeholders.”&nbsp;For more information about HBX Group and its leadership team, please click&nbsp;here.###&nbsp;About HBX GroupHBX Group is a global B2B TravelTech company that owns and operates Hotelbeds, Bedsonline and Roiback. We offer a network of interconnected products and services to partners such as travel agencies, tour operators, destinations, and hotels, as well as companies wanting to leverage the travel sector. &nbsp;&nbsp;Our vision is to simplify the complex and fragmented travel industry through a combination of cloud-based technology solutions, curated data, and an extensive portfolio of products designed to maximise revenue. HBX Group is present in 170 countries and employs more than 3700 people around the globe. We are committed to making travel a force for good, creating a positive social and environmental impact.&nbsp;More information:www.hbxgroup.com&nbsp;HBX Group Media ContactPR &amp; Media Relations&nbsp;media@hbxgroup.com&nbsp;Follow us:&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;X,&nbsp;Instagram.&nbsp;

All-release.jpg

HBX Group Announces Key Executive Appointments

Palma, 5th of September 2024 – HBX Group, leading global travel tech company, announces today its partnership with battleface, a global leader in travel insurance. This collaboration marks a significant milestone in HBX Group´s Fintech and Insurtech journey, as both companies join forces to deliver cutting-edge solutions tailored to the evolving needs of travellers worldwide.&nbsp;&nbsp;The partnership with battleface will allow HBX Group to provide its clients and partners tech-driven insurance products that are highly customisable and available to residents in over 180 countries. The collaboration aligns with HBX Group´s strategic goal to provide flexible and innovative insurance solutions that cater to the modern traveller’s unique needs.&nbsp;&nbsp;HBX Group will offer battleface insurance products in phases to its clients and partners, such as travel agencies, tour operators, online travel agencies and other travel distributors, starting with EU markets, United Kingdom, United States, Canada, Mexico and Australia, followed by Latin America and Asia.&nbsp;&nbsp;&nbsp;&nbsp;Daniel Nordholm, Chief Product and New Business Officer at HBX Group, comments: “Our partnership with battleface is a pivotal moment in our mission to transform the travel landscape and a major step forward for our Fintech and Insurance business, as we continue to drive innovation and expand our offerings. By merging battleface’s tech-first approach with our expansive reach worldwide, we are building a unified platform that will greatly enhance the customer experience, making travel insurance more relevant, seamless, and effective for the modern traveller.”&nbsp;&nbsp;Sasha Gainullin, Chief Executive Officer of battleface, added: "At battleface, our personalised approach is made scalable by our embeddable tech, enabling us to create travel insurance products that people and partners truly need and want. With HBX Group, we have a global platform to accelerate our reach and deliver best-in-class support to travellers worldwide. This partnership will advance the travel industry positively at the intersection of product relevancy and technology, intending to optimise the partner and customer experience."&nbsp;&nbsp;battleface is a renowned global travel insurance provider, registered in the United States, Belgium, the United Kingdom, Australia, and Canada. Their products are underwritten by prestigious insurers including Lloyd’s of London and Crum &amp; Forster, ensuring robust and reliable coverage for customers around the globe.&nbsp;&nbsp;###&nbsp;&nbsp;About HBX Group&nbsp;HBX Group is a global B2B TravelTech company that owns and operates Hotelbeds, Bedsonline and Roiback. We offer a network of interconnected products and services to partners such as travel agencies, tour operators, destinations, and hotels, as well as companies wanting to leverage the travel sector.  &nbsp;&nbsp;Our vision is to simplify the complex and fragmented travel industry through a combination of cloud-based technology solutions, curated data, and an extensive portfolio of products designed to maximise revenue. HBX Group is present in 170 countries and employs more than 3700 people around the globe. We are committed to making travel a force for good, creating a positive social and environmental impact.&nbsp;&nbsp;About battleface&nbsp;battleface, Inc. is a full-stack global company enabling customers and partners to easily select travel insurance products and services that perfectly fit their needs. Access to custom built embedded products, relevant benefits and responsive customer service from any device, any time, any place – welcome to a better insurance experience.&nbsp;&nbsp;More information:&nbsp;www.hbxgroup.com&nbsp;&nbsp;&nbsp;HBX Group Media Contact&nbsp;PR &amp; Media Relations media@hbxgroup.com&nbsp;&nbsp;&nbsp;Follow us: LinkedIn, Facebook, X, Instagram.&nbsp;

Battleface-banner-sizes.jpg

HBX Group Teams Up with battleface to Revolutionise Travel Insurance

HBX Group joins the United Nations Global Compact and begins aligning its reporting with the new European Corporate Sustainability Reporting Directive (CSRD).Over 40,000 hotels accredited with sustainable criteria join its Sustainable Hotels programme, highlighting those establishments most respectful of the environment, people and the community.Hotels implementing single-use plastic-free policies increase tenfold in a year, thanks to awareness campaigns carried out in collaboration with multiple partners.&nbsp;Palma, 10 July 2024.&nbsp;HBX Group, a global leader in the TravelTech sector, today presents its Sustainability Report, including the initiatives developed to date and the key elements of its ESG strategy for the next three years, focusing on the positive impact potential of the tourism industry.&nbsp;HBX Group, with over 3,700 employees and present in more than 170 countries, has established a plan with over 75 actions linked to fulfilling various ESG commitments. To achieve this, HBX Group conducted a double materiality analysis, where consultation with its stakeholders was crucial in aligning the plan with their expectations.&nbsp;The company has also established a new framework for work and result reporting that considers multiple current regulations and certifications. In this context, HBX Group has recently joined the United Nations Global Compact, which sets out the 10 principles guiding companies to adopt sustainable and socially responsible policies.&nbsp;HBX Group has also initiated a three-year plan to align its reporting with the new European Corporate Sustainability Reporting Directive (CSRD), which analyses the impact of the company and its entire value chain. This has been based on the identification of over 4,000 key performance indicators, enabling the implementation of concrete and tangible changes in environmental protection.&nbsp;Collaboration in the tourism Industry&nbsp;As an example of our objective to work collaboratively with partners and clients to achieve a greater positive impact, HBX Group has implemented a Sustainable Hotels Programme. This programme aims to highlight the most environmentally, socially, and community-respectful actors. It already includes over 40,000 properties with official sustainability certifications. Thanks to awareness-raising actions carried out in collaboration with multiple partners, the number of hotels with a no-single-use plastics policy has increased from 500 to 5,000 in just one year.&nbsp;Elena Pérez, Chief Human Resources &amp; ESG Officer, explains: “We want to leverage our position as leaders in tourism technology to promote sustainable growth and contribute to real, positive change. Our action plan includes training and promotion initiatives, the adoption of increasingly ambitious certifications and reports, as well as strategic partnerships with our associates. Only through an efficient and collaborative plan will we be able to ensure that the travel industry has an increasingly positive impact on society.”&nbsp;The human factor as a driving force for initiatives&nbsp;The employees of HBX Group worldwide are a highly valuable asset. The Think Big corporate volunteering programme, created by the group, enables the development of sustainable micro-destinations in rural areas, empowering these communities and encouraging their economic development while protecting natural and cultural resources. The pilot project was launched in Quintana Roo, Mexico, at the beginning of 2024, and collaborates with the "Caminos Sagrados" area. Over two weeks, ten employees of the group worked with Mayan cooperatives to enhance their tourism products, achieve greater digitalisation, and ensure the application of sustainability criteria.&nbsp;The HBX Group Sustainability Report also shows the growing commitment of employees, who have undertaken 40% more volunteer hours compared to the previous year. Among other actions, their work has been fundamental in reforestation efforts, which have resulted in the planting of over 12,000 trees in areas such as Mallorca, Brazil, and Thailand up to 2023. These actions have contributed to the company being certified as Carbon Neutral for six years in Scopes 1 and 2 by Carbon Footprint LTD.&nbsp;Note: The HBX Group Sustainability Report can be accessed&nbsp;here.###About HBX GroupHBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients &amp; partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products &amp; services, while rich data and intelligence seamlessly connect supply and demand worldwide.We have more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, even in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena.&nbsp;&nbsp;More information:www.hbxgroup.com&nbsp;HBX Group Media ContactPR &amp; Media Relations&nbsp;media@hbxgroup.com&nbsp;Follow us:&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;X,&nbsp;Instagram.

HBX Group_Think Big_.jpg

HBX Group announces its Sustainability Report, highlighting key strategies through 2026

Palma, Spain, 2 July 2024 -&nbsp;HBX Group, a leading player in the B2B TravelTech ecosystem, announces today a strategic partnership with PerfectStay, a leading B2B company specialising in tailored holiday packaging. This collaboration aims to create a new global leader in B2B2C package travel solutions.&nbsp;Since 2023, HBX Group has been collaborating with PerfectStay to offer innovative packaging solutions for airlines, hotels, and banks in EMEA. With this successful commercialisation phase, HBX Group is now accelerating the global rollout of HBX Group and PerfectStay curated travel experiences to a wider selection of clients, enabling them to offer unique and monetisable travel experiences directly to their customers.&nbsp;PerfectStay is recognised for its exceptional ability in curating unique travel experiences, providing comprehensive travel inventories that include hotels, transfers, car rentals, excursions, flights and activities. With great technological capabilities and advanced dynamic packaging, PerfectStay offers clients bespoke travel solutions.&nbsp;&nbsp;The partnership will also enhance customer loyalty programmes and consumer platforms. Leveraging advanced technology and data, HBX Group and PerfectStay will boost revenue and improve user experience. Both companies’ digital marketing expertise will drive traffic and increase conversion rates, ensuring a seamless and rewarding travel experience for customers. PerfectStay’s technology, combined with HBX Group's global presence and local touch, will ensure the best deals negotiated by destination experts.&nbsp;Nicolas Huss, CEO of HBX Group, says: “According to sector research, there is growing demand for both personalised and organised travel experiences, which is why HBX Group saw in PerfectStay the best partner possible. We are excited to bring to the global travel market –as well as to non-travel industry brands willing to step into travel– the turnkey ecommerce solutions we have been developing jointly with PerfectStay since 2023. This collaboration will allow us to leverage our combined technology and expertise to enhance the travel experiences for customers worldwide, while providing our partners with new avenues for growth and revenue.”&nbsp;Raphael Zier, Executive Chairman of PerfectStay, adds, “We are thrilled to embark on this strategic partnership with HBX Group, a leader in the global TravelTech space. Their solid infrastructure, talented team and industry acumen will provide our current and future clients with a distinctive solution that only our joint efforts can offer. This collaboration is set to redefine industry standards and bring unparallelled value to our customers.”&nbsp;This partnership marks a significant milestone in HBX Group's journey towards innovation. Some of the brands currently working with HBX Group and PerfectStay include Air France, Emirates, Transavia, and American Express. Kenya Airways is the latest addition to this client portfolio, highlighting the growing influence and reach of both companies.&nbsp;As part of the agreement, HBX Group is investing in PerfectStay through the TravelTech Lab venture client recently created to support startups and scaleups developing innovative technological solutions in the travel sector. HBX Group is committed to driving innovation and shaping the future of travel by leveraging advanced technology and forming strategic partnerships, such as the one with PerfectStay.&nbsp;&nbsp;About HBX GroupHBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients &amp; partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products &amp; services, while rich data and intelligence seamlessly connect supply and demand worldwide.We have more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, even in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena.&nbsp;About PerfectStayPerfectStay is a leading B2B travel technology company specializing in curated and dynamic holiday packaging solutions. With a comprehensive travel inventory that includes hotels, transfers, car rentals, excursions, and activities, PerfectStay offers end-to-end solutions and services that enable its clients to provide unique and personalized travel experiences. Leveraging advanced technology and a deep understanding of the travel market, PerfectStay helps airlines, banks, credit card companies, and other non-travel players monetize their customer base through tailored travel solutions.&nbsp;&nbsp;###&nbsp;More information:www.hbxgroup.com&nbsp;HBX Group Media ContactPR &amp; Media Relations&nbsp;media@hbxgroup.com&nbsp;Follow us:&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;X,&nbsp;Instagram.&nbsp;

Raphael Zier & Nicolas Huss.jpg

Raphael Zier, PerfectStay, & Nicolas Huss, HBX Group

HBX Group and PerfectStay join forces to offer roll-out B2B2C travel packages globally

Istanbul, 27 June 2024 -&nbsp;MarketHub Europe, by HBX Group, shared key insights into current travel trends and market growth during its inaugural day, celebrated this week in Istanbul with the title "New Frontiers".&nbsp;Through different keynotes and round tables, the senior leaders of the group and representatives of tourism, technology and innovation companies, reflected on the challenges facing the sector, the need to balance technological advances with sustainability and ethical considerations, as well as the potential of technology to improve the travel experience and create new business opportunities. Key highlights were also provided on the constant evolution of travellers' habits, with a special focus on European and Middle Eastern destinations.&nbsp;Carlos Muñoz, Chief Commercial Officer of HBX Group, highlighted the increasingly important role of Gen Z and their consumer habits in defining travel trends: "With a clear focus on last-minute bookings and a preference for package tours, Generation Z is already reshaping the way the industry operates. In addition, their high awareness of sustainability clearly shapes their travel choices."HBX Group has registered a 25% increase in searches on its platforms, now totalling 5.6 billion per day. Globally, Europe remains one of the leading inbound and outbound markets, while the Middle East continues to grow.&nbsp;&nbsp;Travel trends&nbsp;Globally, the United States and Spain stand out as two of the main traveller receptors and London, Paris, New York, Dubai and Barcelona&nbsp;are the cities experiencing the highest demand. Although all regions have experienced growth in their bookings compared to 2023, China and Japan stand out notably.&nbsp;&nbsp;Europe consolidates its position as a destination after the pandemic. The continent achieved an increase of more than 60% in bookings as a destination compared to 2019. Spain and Italy are two of the most popular countries, with most travellers choosing Europe arriving from United Kingdom, United States, Germany and Spain.London, Paris and Rome continue to be the favourite cities and the average stay is 3 nights, with a growing trend of 1-to-3-day bookings. Among the fastest growing destinations are the Balearic and Canary Islands.&nbsp; &nbsp;Middle East: the relevance of last-minute bookings. Markets such as the United Kingdom, Saudi Arabia and France continue to be key outbound markets for tourism to the region. Last-minute bookings are crucial in this market, where they account for more than 40% of the total.The average stay is around 3 nights, and Dubai, Abu Dhabi and Mecca are among the most popular destinations. Among the top ten favourites, Doha shows up as one of the fastest growing options.&nbsp;Türkiye. Regaining its position as an issuing country.&nbsp;Antalya and Istanbul are the most popular destinations in Türkiye. According to data from HBX Group, in addition to domestic tourism, the main source market for Türkiye is the Middle East and, from Europe, Germany is particularly strong.&nbsp;Bookings made by travellers from Türkiye have grown by more than 50% compared to 2019 and already exceed the bookings recorded last year. Among the most popular choices are domestic destinations, followed by the United Kingdom, Germany, Italy and France in Europe, as well as the United Arab Emirates in the Middle East.&nbsp;###About HBX GroupHBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients &amp; partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products &amp; services, while rich data and intelligence seamlessly connect supply and demand worldwide.We have more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, even in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena.&nbsp;HBX Group Media ContactPR &amp; Media Relations&nbsp;media@hbxgroup.com&nbsp;Follow us:&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;X,&nbsp;Instagram.

MarketHub Europe_HBX Group (1).jpeg

MarketHub Europe by HBX Group celebrates inaugural day:  Impact of Gen Z, full recovery, and top destinations in Europe and the Middle East

HBX Group to invest up to 50 million euros in travel tech startups&nbsp;Palma, Spain, 20 June 2024&nbsp;- HBX Group, a leading player of the TravelTech B2B ecosystem, announced today&nbsp;the launch of an investment fund dedicated to financing startups and scaleups developing innovative technological solutions in the travel sector, as well as investing in corporate venture capital funds in the travel sector.&nbsp;&nbsp;This investment fund is built on the success of TravelTech Lab, by HBX Group, created in 2023 to support and collaborate with startups and scaleup businesses in the travel tech industry, fostering a community dedicated to introducing groundbreaking solutions and facilitating their application in real business scenarios.&nbsp;&nbsp;With the creation of this investment vehicle, TravelTech Lab by HBX Group, will further the company's&nbsp;mission of contributing to technological innovation in the travel sector. The fund will have an initial dedication of 50 million euros in capital to invest in the next 10 years.&nbsp;The specific investment in each selected startup will be defined on a case-by-case basis, ensuring that the most promising technologies receive the support they need to thrive. This strategic initiative underscores HBX Group's commitment to innovation, which has been at the heart of the company since its creation in 2001.&nbsp;&nbsp;To date, TravelTech Lab has successfully partnered with over 300 startups across various markets, including Spain, France, the United Kingdom, Germany, the Netherlands, Singapore, and South Korea, and collaborates with leading organisations such as New York University's School of Professional Studies Jonathan M. Tisch Center of Hospitality and the Mastercard Tourism Innovation Hub. This collaborative effort has led to significant advancements in the travel sector, benefiting both the industry and travellers alike.&nbsp;"The travel sector is in constant evolution, and only companies that innovate will remain competitive," said Nicolas Huss, CEO of HBX Group. "Our goal at HBX Group is to find solutions to unresolved challenges through innovation, thereby enhancing the customer experience. The creation of TravelTech Lab in 2023 was a significant step in this direction. Our investment fund will not only facilitate our access to future technologies but also promote the development of a global ecosystem of startups and scaleups in the travel sector," added Nicolas Huss. "We believe that by supporting these innovative companies, we can drive the next wave of transformation in the travel industry."&nbsp;Since its founding in 2001, HBX Group has been a pioneer in the travel industry, dedicated to innovation and enhancing the customer experience. Through initiatives like TravelTech Lab, by HBX Group, and now it's new investment fund, the company continues to lead the way in solving the travel sector's most pressing challenges.&nbsp;About HBX GroupHBX Group is a leading player in the B2B TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients &amp; partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products &amp;&nbsp;services,&nbsp;while rich data and intelligence seamlessly connect supply and demand worldwide.&nbsp;We have more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, even in the most hard-to-reach segments. This unique blend of technology, data and passionate people&nbsp;serves as a catalyst for&nbsp;all businesses aiming to unlock their full potential in the travel arena.&nbsp;###&nbsp;HBX Group Media ContactPR &amp; Media Relations&nbsp;media@hbxgroup.com&nbsp;&nbsp;&nbsp;Follow us:&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;X,&nbsp;Instagram.

TTL-innovation1.1.jpg

TravelTech Lab, by HBX Group, launches an investment vehicle to foster innovation in the travel industry

Palma, Spain — 19 June 2024 —&nbsp;HBX Group has revealed the latest details for the upcoming&nbsp;MarketHub Europe, taking place from 26-27 June 2024 at the Hilton Bomonti Istanbul. This year's theme, "New Frontiers," promises to delve into the latest trends and innovations shaping the travel and hospitality Industry.&nbsp;&nbsp;MarketHub is HBX Group’s signature event, bringing together key decision-makers and influencers from across the travel industry. This unique gathering provides an unparalleled opportunity for HBX Group's clients and partners to connect, network, and learn from each other.&nbsp;Speakers confirmed for&nbsp;MarketHub Europe include prominent figures from renowned organisations such as Arival, ForwardKeys, and National Geographic. Additionally, HBX Group's senior management will take the stage to discuss the latest developments identified by the TravelTech company. Bertrand Sava, Managing Director Retail, will unveil strategies to reshape tourism through experiences; Mark Antipof, Chief Growth Officer, will explore how to leverage the power of an ecosystem in travel; and Carlos Muñoz, Chief Commercial Officer, will discuss the latest developments of HBX Group and the new frontiers of the travel industry.&nbsp;The comprehensive conference agenda includes keynotes and panel discussions covering a wide array of subjects, such as current traveller trends and industry insights for 2024, how data is redefining travel, and how to leverage innovation and sustainability to shape the future of the travel sector. These sessions are designed to provide a holistic view of the current state and future of the industry.&nbsp;&nbsp;The event will also feature a trade show area exclusively for HBX Group’s partners, offering a platform for showcasing cutting-edge products and services that are transforming the travel industry.&nbsp;Carlos Muñoz, Chief Commercial Officer of HBX Group, said: “MarketHub is set to be an inspiring event that fosters collaboration and innovation. Our aim is to provide a platform where industry leaders can exchange ideas and drive forward the future of travel. We are very excited to welcome our clients and partners in Istanbul to explore 'New Frontiers' and share the next chapter of our industry.”MarketHub Europe sponsors include industry-leading companies such as Go TÜrkiye, Minor Hotels, Clermont Hotel Group, Porto Bay Hotels &amp; Resorts, Accor, Rixos Hotels, Discover Puerto Rico, Kilit Hospitality Group, Valentin Hotel &amp; Resorts, HotelRunner, and The Land of Legends.&nbsp;MarketHub Europe&nbsp;is an invitation-only event attended by HBX Group’s partners and clients. For more information about the&nbsp;MarketHub, please visit www.themarkethub.com&nbsp;&nbsp;###&nbsp;About HBX Group&nbsp;HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients &amp; partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products &amp; services, while rich data and intelligence seamlessly connect supply and demand worldwide.&nbsp;We have more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, even in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena.&nbsp;HBX Group Media ContactPR &amp; Media Relations&nbsp;media@hbxgroup.com&nbsp;&nbsp;

istanbul_billboard_0_1200x627_ (1).jpg

MarketHub by HBX Group gathers industry leaders in Istanbul

Palma, Spain, 13 June 2024&nbsp;–&nbsp;HBX Group has announced today a significant investment in customer service innovation leveraging Google Cloud’s AI technology, to redefine customer experience in the travel and hospitality sector. This strategic decision underscores HBX Group’s commitment to delivering service excellence and innovation to their partners and clients.&nbsp;Having transformed its foundational technology, HBX Group understands the importance of introducing innovative and transformational products and services. With a robust technological foundation in place, the company is strategically positioned to leverage cutting-edge AI capabilities, offering customers revolutionary experiences that redefine the standard for the travel and hospitality industry.&nbsp;HBX Group is harnessing Google Cloud Contact Center AI technology and Gemini models to transform customer interactions and deliver swift, precise support across all customer engagement channels.&nbsp; The project will be developed in partnership with specialised provider Emergya and the new AI-first customer service model will be progressively rolled out across service channels over the coming months.&nbsp;“This collaboration with Google Cloud and strategic partnership with Emergya is an important milestone in our transformation journey at HBX Group and is a great testament to our commitment to innovation across multiple areas including Customer Service,” said Xabi Zabala, Chief Operations Officer at HBX Group.&nbsp;“At HBX Group, we place the customer at the centre of everything we do, and this investment in the most advanced AI technologies represents a significant step forward in our commitment to fulfilling and exceeding customer expectations. We will automate routine tasks, reduce response times, and facilitate the work of our experienced customer service teams to deliver unique, tailored support. This way we are combining our people, technology and data to deliver world class customer service”.&nbsp;&nbsp;About HBX GroupHBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients &amp; partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products &amp;&nbsp;services,&nbsp;while rich data and intelligence seamlessly connect supply and demand worldwide.&nbsp;We have more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, even in the most hard-to-reach segments. This unique blend of technology, data and passionate people&nbsp;serves as a catalyst for&nbsp;all businesses aiming to unlock their full potential in the travel arena.###&nbsp;HBX Group Media ContactPR &amp; Media Relations&nbsp;media@hbxgroup.com&nbsp;&nbsp;

AdobeStock_702571840.jpeg

HBX Group to revolutionise customer service with cutting-edge AI technology 

Las Vegas. 6th &nbsp;of June 2024 —&nbsp;HBX Group shared key insights into current travel trends and market growth during its inaugural day of the&nbsp;MarketHub Americas by HBX Group, celebrated this week in Las Vegas with the title "New Frontiers". Key highlights included insights from top HBX Group executives and industry experts, showcasing the evolving landscape of the travel industry, with a special focus on regional market dynamics.Nicolas Huss, CEO of HBX Group, kicked off the event discussing the growing influence of Generation Z on travel trends: “Gen Z travellers are reshaping the industry with their preference for last-minute bookings and package deals. However, their brand loyalty remains relatively low,” Huss noted. “Importantly, sustainability is a non-negotiable for them, influencing their travel choices significantly.”&nbsp;Lauren Atlass, VP Commercial for North America, and Gisela Blok, VP Commercial for Latin America, reported a notable surge in travel interest, with HBX Group registering a 25% increase in searches, amounting to 5.6 billion searches per day. The top five fastest growing destinations for Latin American travellers include Hong Kong, Shanghai, Joao Pessoa, Curacao, and Salvador de Bahia. Meanwhile, North American travellers are most interested in Mazatlan, Zurich, Barbados, Sorrento, and Tokyo.&nbsp;Increasing domestic travel and last-minute vacations in the Americas&nbsp;MarketHub Americas stands out as one of the most important events of the year for HBX Group, highlighting the shifts and opportunities in the US and Latin-American&nbsp;travel&nbsp;market.&nbsp;For instance, according to HBX Group data, Mexico emerges as the top destination and source market in LATAM. Brazil, showing the most significant growth in the region, follows as the second most popular destination, and the Dominican Republic as third. &nbsp;Increasing domestic travel within Mexico and Brazil is also one of the highlights of the region. The average stay in LATAM is 3.3 nights, reflecting the region's appeal for longer vacations.&nbsp;&nbsp;In North America, New York continues to be the primary destination, drawing both domestic and international travellers. Las Vegas and Miami follow as top destinations. Domestic travel dominates the US market, showing a growing trend compared to the previous year. Travellers in this region show a preference for shorter trips, with the average stay being 2.4 nights.&nbsp;This average has recently decreased to 2.1 nights, driven by a rise in domestic travel where quick getaways and short vacations are more common.&nbsp;&nbsp;Worth mentioning is the substantial increase in last-minute bookings&nbsp;in North America, especially in the last four weeks. This surge is primarily driven by the expanding domestic market, where travellers are increasingly making spontaneous travel decisions. The highest booking levels in North America are observed from August to September, indicating a peak travel period during late summer.&nbsp;&nbsp;About HBX Group&nbsp;HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients &amp; partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products &amp; services, while rich data and intelligence seamlessly connect supply and demand worldwide.&nbsp;We have more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, even in the most hard-to-reach segments. This unique blend of technology, data and passionate people serve as a catalyst for all businesses aiming to unlock their full potential in the travel arena.&nbsp;HBX Group Media ContactPR &amp; Media Relations&nbsp;media@hbxgroup.com&nbsp;&nbsp;&nbsp;&nbsp;

_D2A6925.jpg

MarketHub Americas by HBX Group celebrates inaugural day: Gen Z impact, full recovery and top destinations in US and LATAM

This year's edition of the event will feature astronaut José Hernández, National Geographic photographer Ami Vitale, Dr. Richie Karaburun, Clinical Associate Professor at NYU and Nicolas Huss, CEO of HBX Group, among others.&nbsp;Palma, Spain — 21 May 2024 — As the excitement mounts for the&nbsp;MarketHub Americas by HBX Group, set to take place from 4-7 June at the Fontainebleau Las Vegas and Resorts World Las Vegas, the company has revealed the lineup of speakers expected to participate in their flagship event.&nbsp;Over the course of two days and under the theme "New Frontiers," MarketHub Americas offers an immersive journey into some of the travel and technology industry's hot topics, delivered by visionary leaders at the forefront of innovation.&nbsp;&nbsp;This year's edition of the event will host José Hernández, NASA Mission Specialist, whose remarkable journey to become an astronaut offers invaluable lessons in perseverance and resilience. Also joining the stage will be Ami Vitale, National Geographic photographer, filmmaker and writer, sharing powerful stories that drive change and inspire to push boundaries.&nbsp;Additionally, Nicolas Huss, CEO of HBX Group, will share insightful perspectives on the evolving landscape of travel and technology, followed on stage by Lauren Atlass, VP Commercial for North America and Gisela Blok, VP Commercial Latin America, among others, who will provide unique visions on the evolving landscape of their respective regions.&nbsp;&nbsp;Other prevalent topics that will be covered at the event include cybersecurity, where leading industry experts will discuss how to secure the virtual frontier with our CTOO Paula Felstead, or current traveller trends, where leading companies of the industry will converse how professionals can keep up with them.&nbsp;Carlos Muñoz, Chief Commercial Officer of HBX Group, said: "MarketHub is more than an event; it is a celebration of collaboration, innovation and the relentless pursuit of progress. We look forward to welcoming our clients and partners to Las Vegas and celebrating with them the ongoing evolution of our industry."&nbsp;MarketHub Americas sponsors include industry-leading companies such as Minor Hotels, Accor, Hard Rock International, Rixos Hotels, Fairmont, Outrigger Hospitality Group, Clermont Hotel Group, Disney Destinations and The Land of Legends.&nbsp;MarketHub is an invitation-only event attended by HBX Group’s partners and clients. For more information about the MarketHub, please visit www.themarkethub.com&nbsp;###&nbsp;About HBX Group&nbsp;HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients &amp; partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products &amp; services, while rich data and intelligence seamlessly connect supply and demand worldwide.&nbsp;We have more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, even in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena.&nbsp;HBX Group Media ContactPR &amp; Media Relations&nbsp;media@hbxgroup.com&nbsp;&nbsp;

billboard_bkg_las_vegas_06 copiar 1.jpg

HBX Group reveals speakers to participate in the MarketHub Americas “New Frontiers”

News menu page Hbxgroup

Newsroom

Full-service solutions to boost revenue through travel.

Services to inspire and convert travel audiences.

Our Products & Services from Hotelbeds, Bedsonline and Roiback

Newsroom

Search