27 January 2021

    Hotelbeds reaffirms commitment to overcoming environmental and social challenges with launch of 2020 CSR report

    • The ‘Safe2Stay’ scheme – Highlighting those properties with health & safety protocols in place to help keep guests safe;
    • Holidays for Heroes – Offering exclusive hotel discounts to frontline workers, and donating a percentage of the revenue to the  Red Cross;
    • The Green Hotels programme – Identifying, highlighting and promoting sustainable establishments from across its portfolio.
    • Moving its Corporate Volunteering Progamme on-line, with 500 employees contributing 1500 volunteering hours to support NGOs

    Palma, Spain,  27th January 2021Hotelbeds, the world’s leading bedbank, has today published its second Corporate Responsibility Report, highlighting all the ways it adapted its CSR approach in response to the COVID-19 pandemic to provide support to the global travel industry and to communities most impacted by the unprecedented situation.

    Prepared in accordance with the Global Reporting Initiative (GRI) standard, and in line with the United Nations Sustainable Development Goals (SDGs), the report covers the period from October 1st 2019 to September 30th 2020 and contains the most relevant achievements.

    Examples include:

    • The launch of the Safe2Stay scheme based around a series of health & safety protocols and launched in response to the COVID-19 pandemic to enable hotels across its 180,000 strong portfolio to highlight the measures they were taking to keep guests safe.
    • The adaptation of the Corporate Volunteering Programme to be fully on-line as mobility restrictions were introduced globally. More than 500 employees contributed over 1500 hours of their own time to support groups and communities most impacted by COVID-19. Activities included telephone calls and letters of compassion to hospital patients, virtual workshops offering tutoring and basic learning to people with disabilities, story-telling to support children living in poverty and the provision of web design and social media training to help non-profit organisations to improve their marketing.
    • The creation and launch of the Green Hotels Programme to identify, highlight and promote sustainable accommodation across its portfolio, with over 15,000 properties certified within the period of the report.
    • And for the third year running, Hotelbeds was independently certified as a Carbon Neutral organisation, having demonstrated a significant reduction in its carbon emissions, including energy and paper consumptions, waste management, business travel and water supply.

    In announcing the publication of this second report, Executive Chairman at Hotelbeds, Joan Vilà, said: “The extreme disruption and damage caused to the travel industry and the world by just one virus clearly demonstrates the very urgent and important need for our sector to commit to a sustainable future and increase our positive impact now more than ever.”

    He added: “This report demonstrates our continued commitment to become a responsible and transparent business. We recognise that as a leader in our sector, the eyes of all our stakeholders and future generations are fixed firmly on us and they expect us to drive resilience, adapt with the times and build long-term sustainability not just at an environmental level but also socially and economically.

    “We are firmly committed to this and are setting long-term goals to benefit the travellers of today and tomorrow, as well as to prioritise their health, safety and well-being along with those of our employees, partners and local communities.

    “I am extremely proud to publish this report as it is a strong indication of the dedication of our company to this agenda. In a year like no other, we have not only maintained our levels of commitment but have significantly improved them which will stand us in good stead as we start to see the first signs of industry recovery during 2021.”

    The report can be accessed via the Corporate Sustainability section of the company’s website: https://corporate.hotelbeds.com/sustainability


    About Hotelbeds

    Hotelbeds is the world’s leading bedbank.

    In a fragmented and complex travel landscape, Hotelbeds provides over 180,000 hotel properties across the globe with access to high-value, complementary distribution channels that significantly increase occupancy rates and optimise RevPAR – whilst not competing with the hotelier’s direct distribution strategy.

    Hotelbeds does this by offering hoteliers access to a network of over 60,000 hard-to-access B2B travel buyers such as tour operators, retail travel agents, airline websites, and loyalty schemes in over 140 source markets worldwide. These channels provide hotel partners with returning guests that book further in advance, cancel less, spend more in-destination and stay longer.

    In addition to accommodation, Hotelbeds is also the world’s largest B2B seller of travel ancillaries, offering 25,000 transfer routes and 18,000 activities, as well as attractions, tickets and car hire. Operating under the ‘Beyond the Bed’ product line, it provides both hoteliers and travel distribution partners with an efficient platform and powerful tools to easily integrate and commercialise its leading portfolio of high-margin products.

    The company is headquartered in Palma, Spain.

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    Hotelbeds Media Contact

    PR, Media Relations & Corporate Affairs

    Antonia Aguiló – a.aguilo@hotelbeds.com