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Receiving any kind of award is always a matter for celebration and provides great motivation to all those who are recognized. But when your business receives nine awards in just one year, some of them for the 4th year running, the message is loud and clear: keep up the good work.

Bedsonline has often been recognized for its incredible offering and service through a variety of different awards (and even more nominations). But over the last year the recognitions have rained down.&nbsp; This makes us exceptionally proud of all the team´s hard work and achievements.&nbsp; But additionally it gives us enormous pride because many of these were ‘readers choice´ awards – thus reflecting just how close we are to our travel agencies.

At Bedsonline we focus solely on working with travel agencies. For us they are more than just clients, they are our partners in a long-term and win-win relationship developed over years of sharing mutual interests and expertise.

As we come close to the end of the year, we wanted to recap all of the awards received across all of the different markets in 2017. &nbsp;We want to recognize the dedication of our Bedsonline teams across the globe and thank all of our partners for their continued support.

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UK


	Globe Travel Awards for `Best Accommodation-Only Operator´
	Travel Bulletin Star Award for the `Accommodation-Only Provider´ for the 4th year running
	The Selling Travel Agents Choice Awards 2017
	Nomination for the Globe Travel Awards 2018


Ireland


	Irish Travel Industry Awards for the `Best Supplier Sales Representative´
	Trade Partner Representative of the Year at The Worldchoice Ireland Conference for the 2nd year in a row


Netherlands


	Trav Media Vakantie Awards 2017 for the `Best Up-Cross Selling Partner´


Portugal


	The RAVT Awards for the `Best Booking Platform´


Spain


	The Agenttravel Travelranking Award for the `Best Hotel Reservation Center´ in Spain
	The Group AVA award for the `Best Booking Platform 2016´ in the Balearic Islands


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An award winning year for Bedsonline

It has been a real pleasure this week to be here again at the Phocuswright Conference in Fort Lauderdale alongside several of my senior colleagues from Hotelbeds Group and our various brands. We´ve been hearing from virtually all of the industry´s leading figures from the airline, hotel, cruise and travel-technology sectors via speeches, debates and in some cases even face-to-face during the breaks.

Coming together like this as an industry is essential and this event more than any other sets the agenda for the coming year, leaving us all with a lot of food for thought.

Clearly the highlight for me has been seeing our Executive Chairman, Joan Vilà, participate in the Executive Roundtable ´Accommodation Upended´ that took place on Thursday – exploring how the distribution landscape is rapidly evolving for hotel providers. The talk was hosted by Lorraine Sileo from Phocuswright and the other panelists included Patrick Bosworth from Duetto, Tammy Peter from Wyndham Hotel Group, and Sam Shank from HotelTonight.

Another highlight was to hear the news that Phocuswright has officially launched its own publication, PhocusWire.&nbsp; With ex-Tnooz Editor Kevin May at the helm no doubt it will be a great success and I look forward to reading its articles and watching its videos. Visit its website to learn more: https://www.phocuswire.com/

Already I´m looking forward to the Phocuswright Europe event in Amsterdam in May next year, where again Joan will be a guest speaker. Watch this space for more information.


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A letter from Phocuswright 

Chaired by Sam Turner, our Sales Director for Hotelbeds Group, the topic up for discussion was “The future of hotel distribution technology” and Sam was joined by panelists Markus Keller, Senior Vice President at Accor Hotels, Jonny Marsh, Co-Founder and Chief Operating Officer at Loveholidays, and Bluecy Zhang,&nbsp;Vice President of Sourcing&nbsp;at Haoqia. Together they explored their views on the challenges and opportunities hotels are facing from disruptive technologies such as artificial intelligence and big data, along with the entrance into the field of new gatekeepers such as TripAdvisor and voice search tools such as Google Home. &nbsp;

To find out more about the impact of voice search tools on travel, during the panel we conducted a survey of the approximately 200 audience members. The results were very revealing: &nbsp;


	Around half of the audience had never booked accommodation or a flight via their mobile device.
	Only 10% of the audience owned a voice activated device like Google Home or Amazon Echo.
	None of those who owned such a home device had ever used it to search for a travel product.


Following the debate, Sam showed his surprise that in a room full of travel professionals no one had experimented with this exciting technology, reflecting that perhaps millennials are the ones currently more used to using mobile or home devices for voice search. Nevertheless, he felt that “whilst it is still in its infancy, this is definitely the way forward”.

To watch the audience survey and see Sam´s response, watch this video recording we made following the panel.

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